Frequently Asked Questions (FAQ)
Please call 608-252-4744 or 800-356-6423 for questions about your account.
To keep your address information current, you can update your address information:
- By sending a signed letter with your name, account number, old address, new address and phone number to Computershare, PO Box 43078, Providence, RI 02940-3078.
- Updating it online in My Shareholder Account
- By contacting Shareholder Services.
Payments should be sent to:
MGE Energy Shareholder Services
c/o Computershare Trust Company, N.A.
PO Box 43078
Providence, RI 02940-3078
Visit Computershare's forms library to print a Transfer Request and submit along with any additional required documents to MGE Energy's Transfer Agent, Computershare, PO Box 43078, Providence, RI 02940-3078, for processing.
You may also visit the Transfer Wizard, which is the quickest, easiest and most accurate method to create your transfer documents.
A Medallion Guarantee is a special stamp that’s used when you sell or transfer U.S. securities. It confirms that the signature authorizing the sale or transfer is genuine and that the signer has the legal capacity and authority to sign the document.
Learn how to obtain a Medallion Signature Guarantee.
You can establish a Transfer on Death registration and designate a single beneficiary or multiple beneficiaries with varying allocations and modify such designations online with Computershare. Learn more.
COMM are shares held in certificate form. The original certificate(s) must be presented to Computershare before a sale or change in registration can occur.
You can easily report the lost certificates online through Computershare's Investor Center. If you are not an Investor Center member, you can call or send written notice of the loss. Once your request has been received, Computershare will provide the necessary forms to complete the replacement process.
Contact your broker and request your shares be sent to them through the Depository Trust Company's Direct Registration Profile System. You will need to supply your broker with a copy of your latest account statement or advice along with the following information:
- Computershare's DTC number: 7807
- Your Computershare holder account number (this is listed on your statement or advice and begins with the letter 'C').
- Registration (name and address) of your Computershare account (this is also listed on your statement or advice).
- The Social Security Number (SSN) or Taxpayer Identification Number (TIN) associated with your shareholder account.
- The number of MGEE shares you wish to move from your Computershare account to your brokerage account.
Direct Registration (DRS) allows share ownership without paper stock certificates. The shares are held electronically in book-entry form in your account.
Dividends are typically paid quarterly on March 15, June 15, Sept. 15 and Dec. 15.
These dividends are paid to shareholders who own shares at the close of business on the dividend record date: March 1, June 1, Sept. 1 and Dec. 1.
Contact us immediately. We'll issue a:
- Stop payment order against the original check.
- Replacement check.
Once a check is replaced, the original check is no longer valid. Replacement checks are mailed within 7 to 10 business days once a request has been submitted.
At tax time, shareholders must determine their cost basis to report capital gains taxes to the IRS. Learn more by visiting our Tax Information page.
Shareholders receive a copy of MGE Energy's annual report every year either by e-delivery or postal delivery. Past annual reports are available in our online archive.
Help advance sustainable practices by choosing paperless delivery for your shareholder materials.
